Privacy Policy

Introduction

Welcome to Kasiero ("we," "our," or "us"). Kasiero is a mobile point-of-sale (POS) application designed to help small and medium-sized businesses manage transactions, track sales, and organize inventory efficiently.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Kasiero mobile application and any related services (collectively, the "Service"). By using Kasiero, you agree to the collection and use of information in accordance with this policy.

We are committed to protecting the privacy of our users and ensuring that your personal and business data is handled responsibly and transparently.

Information We Collect

We collect several types of information to provide and improve the Service. The information we collect falls into the following categories:

Account Information (Optional)

If you choose to create an account, we may collect your name, email address, phone number, business name, and business type. Account creation is optional, and you can use basic app features without registering.

Transaction Data

When you process sales through Kasiero, we collect transaction details including product names, quantities, prices, discounts applied, payment methods used (cash, card, or digital wallet), transaction timestamps, and receipt information. This data is necessary to provide core POS functionality and generate sales reports.

Inventory Data

If you use the inventory management feature, we collect product catalog information including item names, descriptions, prices, stock quantities, categories, and SKU numbers.

Device Information

We automatically collect certain information about your device, including:

• Device model and manufacturer
• Operating system and version
• Unique device identifiers
• Application version
• Language and locale settings
• Screen resolution and display metrics

Usage Data

We collect information about how you interact with the app, including features accessed, frequency of use, session duration, error logs, and crash reports. This data helps us understand usage patterns and improve the app experience.

How We Use Your Information

We use the information we collect for the following purposes:

• Providing the Service: Processing transactions, generating receipts, creating sales reports, managing inventory, and delivering core POS functionality.
• Account Management: Creating and managing your account, enabling data synchronization across devices, and facilitating cloud backup of your business data.
• Service Improvement: Analyzing usage patterns to identify bugs, optimize performance, develop new features, and enhance the overall user experience.
• Customer Support: Responding to your inquiries, troubleshooting issues, and providing technical assistance when you contact our support team.
• Communications: Sending essential service-related notifications such as critical updates, security alerts, and changes to our terms. With your consent, we may also send product updates and feature announcements.
• Security and Fraud Prevention: Detecting, preventing, and responding to potential security threats, unauthorized access, or fraudulent activity on the platform.
• Legal Compliance: Meeting legal obligations, resolving disputes, and enforcing our terms of service.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal or business information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

• Service Providers: We work with trusted third-party companies that help us operate and improve the Service, including cloud infrastructure providers, analytics services, and customer support platforms. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities such as a court order or government investigation.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change and provide choices regarding your data.
• With Your Consent: We may share your information in other ways if you explicitly consent to or direct us to do so.
• Aggregated Data: We may share aggregated, de-identified statistical data that cannot be used to identify you. This data may be used for industry analysis, benchmarking, and marketing purposes.

Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal and business information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

• Encryption of data in transit using TLS/SSL protocols
• Encryption of sensitive data at rest
• Regular security assessments and vulnerability testing
• Access controls limiting employee access to user data on a need-to-know basis
• Secure data backup procedures
• Monitoring systems to detect potential security incidents

While we strive to use commercially acceptable means to protect your data, no method of electronic storage or transmission over the Internet is 100% secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security incidents that may occur.

Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Service. Transaction data and sales reports are retained to ensure you have access to your business history and financial records.

If you request deletion of your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain certain data for legal, accounting, or regulatory purposes. In such cases, the retained data will be kept securely and used only for those specific purposes.

Locally stored data on your device can be deleted at any time by clearing the app data or uninstalling the application.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct inaccurate or incomplete personal data.
• Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
• Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
• Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in those messages or by contacting us directly.
• Restriction: You can request that we restrict the processing of your personal data under certain circumstances.
• Objection: You can object to the processing of your personal data based on our legitimate interests.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within 30 days and may ask you to verify your identity before processing your request.

Children's Privacy

Kasiero is designed for business use and is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children.

If we become aware that we have inadvertently collected personal information from a child under the applicable age, we will take steps to delete such information as quickly as possible. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes, we will provide additional notice through the application, such as an in-app notification or a prominent announcement. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us:

Email: [email protected]

We take all privacy inquiries seriously and will do our best to respond to your request in a timely manner.